General inquiries

If you have the questions, we have the answers.
Our service team is ready to help you from Monday to Friday, 8:00 a.m. to 8:00 p.m. ET.


Submit your comments or general inquiries to the following address. Please do not include personal or confidential information.

Mail or courier

Please forward all correspondence and important documentation to:

B2B Bank
199 Bay Street, Suite 600
PO Box 279 STN Commerce Court
Toronto ON M5L 0A2

Phone and fax

For more information on our products and services or any account details, please contact one of our Client Service Representatives at:

Investment & RSP Loans 1.800.263.8349 1.866.941.7711
Banking & Lines of credit 1.800.263.8349 1.866.941.7711
GIC deposits 1.800.263.8349 1.888.946.3448
Broker mortgages 1.800.263.8349 1.877.812.8839

Media contact

Stay informed about our organization and business activities. For media inquiries or requests for information on B2B Bank, please refer to the following key media contacts:

Linda Knight
Vice President, Marketing
B2B Bank
647.826.7979 ext. 0

For advisors, insurance/deposit agents or mortgage brokers:

If you've never worked with us before, your first step is to contact your head office to make sure any applicable agreements are already in place that allow you to submit your business to us.

Remember, your local Business Development Manager is also a good resource when you're just getting started.

For dealers, MGA or mortgage brokerage firms:

Make sure our products are available to your representatives. Contact your local Business Development Manager who can walk you through the process.