1. Personal Information: The Bank collects Personal Information, including identification, credit, employment, and other financial information, such as transactions occurring through the Bank or other financial institutions for the purposes described in section 2 from you, and if necessary, your surety (guarantor), the financial institution or Mortgage Originator that has referred your application to us and other sources, as described below. Personal information may include any information that identifies you, such as your name, age, marital status, employment history, income, social insurance number, credit history, home address, e-mail address and home telephone number (“Personal Information”).
2. Collecting Your Personal Information: The Bank requires Personal Information in order to establish a relationship with you and makes use of this Personal Information in the context of activities generally carried out by the Bank, including, if applicable, to verify your identity, give you access to Online Services, open an account, a loan or any other product or service, understand your overall financial situation, determine your eligibility for products and services, understand your needs, adequately deliver products and services, carry on business with you, protect you, the Bank and its clients from errors, omissions or fraud and to comply with the law.
3. Holding, Using, and Disclosing Your Personal Information: For the purposes described in section 2, and where applicable,
a. You authorize the Bank to:
i. Obtain information regarding your solvency or financial situation, as may be required from time to time for the purposes described in section 2, including your identification, and until full payment of any amount as may be owing to the Bank, from legally authorized persons as well as, where applicable, from any personal information agent, Deposit Agent, Designated Advisor, Mortgage Broker, any person referred to in credit reports obtained, any financial institution, fiscal authorities, creditor, employer, public organizations, any mortgage/hypothecary insurer or any other person providing references, and authorize such persons to disclose the information requested. In granting this authorization, you acknowledge that you are giving the Bank permission to request and access your credit report from credit-reporting agencies;
ii. Disclose the information it holds on you to any person authorized or permitted by law, and, where applicable, personal information agent, Deposit Agent, Designated Advisor, Mortgage Broker, financial institution including the financial institution that has referred your application, mortgage/hypothecary insurer or any organization duly designated by the Bank according to paragraph c) below, or with your consent, to any person who so requests it;
iii. Use your social insurance number for reporting of income and share it with appropriate fiscal authorities and also share it with credit reporting agencies for data consolidation purposes regarding services provided by the Bank;
iv. Make your Personal Information available to its employees, parent company, affiliates, subsidiaries, agents, and service providers acting on its behalf. Service providers include account statement preparation and mailing companies, courier companies, imaging companies, document storage companies, and record-keeping companies. When the Bank transfers Personal Information to its service providers, the Bank ensures by contractual means that the transferred Personal Information is used only for the purposes for which the service provider is retained. In the event the service provider is located outside of Canada, the service provider is bound by, and Personal Information may be disclosed in accordance with, the laws of the jurisdiction in which the service provider is located.
b. You also recognize that the Bank may, at all times, without notifying you, assign your account to any person. The assignee may be required by applicable laws to retain your Personal Information for a certain period of time.
c. With a view to benefiting from high-quality service and obtaining information about the financial products and services offered by the Bank and its parent company, affiliates and subsidiaries (“Affiliates”), you authorize the Bank to use your Personal Information, and to disclose your Personal Information to its Affiliates, for the purposes of the Bank and its Affiliates (i) providing you with tailored communications about products and services that may be of interest to you, including pre-approved credit products and (ii) sending such marketing communications through various channels, including mail, email, telephone, fax, text message or other electronic addresses you have provided the Bank. You may revoke the above authorization at any time by mail at 199 Bay Street, Suite 600, PO Box 279 STN Commerce Court, Toronto, ON, M5L 0A2 or by telephone at 1‑866‑334‑4434, or by email at unsubscribeme@b2bbank.com. The Bank will not refuse to provide the products and services described herein, if you are entitled to them, even if you have revoked this authorization.
d. If services are provided by the Bank from a country outside of Canada or if data containing your Personal Information is moved and found in a country outside of Canada, you understand that the Bank may be required to disclose your Personal Information to authorities or others in the foreign jurisdiction pursuant to the applicable laws of that jurisdiction.
e. You authorize the Bank to disclose and share Personal Information that it holds about you with competent authorities in cases of fraud, inquiry or breach of any agreement or any statutory violation.
f. You authorize the Bank to disclose and share information it holds on you with other financial institutions when inter-bank communication is required to prevent or control fraud, during inquiries for breach of any agreement, or any
statutory violation.
g. The Bank will allow you to examine information to which you are entitled by law, and you may, upon providing a written request to the Bank, obtain a copy of such information upon payment of amounts charged by the Bank.
h. When Personal Information is updated by you with regards to a specific product or service, such updated Personal Information shall be considered the most current, and the Bank is authorized to, and may update its records accordingly for any other products and services you hold.
i. The Bank complies with the laws related to the protection of Personal Information. To ensure compliance with these laws, the Bank adheres to a privacy policy, the main points of which are summarized on our website: b2bbank.com/mybank/legal/code-of-confidentiality-brochure.pdf. This code governs the behaviour of our employees with regard to the accuracy, confidentiality and security of all client information.
j. You confirm that before providing the Bank with Personal Information about third parties, you have obtained that person’s consent to provide their Personal Information to the Bank.