RSP Loan Workflow — online submissions

Applying online provides the fastest credit decisions for you and your clients.

Fax submissions are now accepted effective December 1, 2016. Check with your dealer/agency for preferred application submission method.


Log in to EASE. Click on "New Loan" at the top of the page and select the program of your choice.

If you're not yet registered, click on the "Not Yet Registered" link and complete the Enrollment page. Returning user? Stay current. Validate or update your information in "My Profile".


Complete all tabs of the application. Print and review for accuracy.

Make sure the information is accurate before you submit it for credit review. Obtain your client's signature on the printed application prior to submitting the loan on EASE. Changes cannot be made to the online application after it has been submitted for credit review. Ensure you and your client(s) sign all documents.


Submit for credit review.

This is the final step that sends the application electronically to B2B Bank.


You will receive an email notification within seconds confirming the status of the application.

If the status is:

  • Conditional approval: you will be contacted by fax. See step 6.
  • Under credit review: you will be contacted with a decision by email and/or fax.
  • Credit declined: you will be contacted by email and/or fax.
  • Pending: additional documentation is required. You will be contacted by fax.
  • Under review by dealer: dealer will review and, if approved, forward to B2B Bank for adjudication.¹
  • Funded: you will be contacted with the funding notice by email and fax.

If approved, fax us the complete printed application with all original signatures and required supporting documentation.

Supporting documentation may include:

  • Void cheque from a personal chequing account, imprinted with the borrower's name.
  • Letter of Direction (if paying out an RSP loan at another financial institution)
  • A B2B Bank Dealer Services² Retirement Plan Application or a B2B Bank Deposits RSP or RIF Account Application (for new B2B Bank Standard Program loan clients only).

Is a Proof of Assets or Proof of Income required? 

Credit approved RSP Loans $25,000 and under do not require Proof of Income (POI)/Proof of Assets (POA).2

POI/POA will be required if the RSP Loan amount requested plus any RSP/TFSA Loan balances with B2B Bank exceed $25,000.

Completed applications should be sent to:

Fax application to:
Attn: B2B Bank Investment Lending
Fax: 1‑866‑941‑7711


Mail original application to:
B2B Bank Investment Lending
199 Bay Street, Suite 600 
PO Box 279 STN Commerce Court
Toronto ON M5L 0A2

Please include the EASE transaction number on all documentation.

Note: Distribution Alliance programs may have different documentation routing. Check the details of your specific program.


The RSP loan is funded typically within one business day upon receipt and verification of the loan documentation.

1Some dealers may request an initial review of all documentation. 

2 Occasionally, B2B Bank may request POI/POA on certain applications. Subject to dealer requirements.

B2B Bank Dealer Services includes B2B Bank Financial Services Inc. (an MFDA member), B2B Bank Securities Services Inc. (an IIROC member, Member - Canadian Investor Protection Fund) and B2B Bank Intermediary Services Inc. (an AMF-regulated dealer operating in Quebec). B2B Bank is a trade-mark used under license.