General inquiries

If you have the questions, we have the answers.
Our service team is ready to help you from Monday to Friday, 8:00 a.m. to 8:00 p.m. ET.



Submit your comments or general inquiries to the following address. Please do not include personal or confidential information.

Mail or courier

Please forward all correspondence and important documentation to:

B2B Bank
199 Bay Street, Suite 600
PO Box 279 STN Commerce Court
Toronto ON M5L 0A2

Phone and fax

For more information on our products and services or any account details, please contact one of our Client Service Representatives at:

Investment & RSP Loans 1.800.263.8349 1.866.941.7711
Banking & Lines of credit 1.800.263.8349 1.866.941.7711
GIC deposits 1.800.263.8349 1.888.946.3448
Broker mortgages 1.800.263.8349 1.866.947.7405

Media contact

Stay informed about our organization and business activities. For media inquiries or requests for information on B2B Bank, please refer to the following key media contacts:

Kerry Ould
Assistant Vice President
Marketing and Communications
B2B Bank