Contact Us

For more information on B2B Bank Dealer Services products and services, or your accounts, you can contact us by phone, e-mail or fax, as listed below.

Client Services (General and Account Information)	Email: Phone: Fax:	Send an email 1‑800‑387‑2087 1‑866‑659‑3724
Group Plans	Email: Phone: Fax:	Send an email 416‑964‑0660; 1‑800‑265‑6424 416‑413‑9715
GICs	Phone: Fax:	1‑800‑387‑2087 1‑888‑946‑3448

Mail Address

Please forward all correspondence and important documentation to:

B2B Bank Dealer Services
199 Bay Street, Suite 610
PO Box 35 STN Commerce Court
Toronto ON M5L 0A3

Courier Address

Please forward all correspondence and important documentation to:

B2B Bank Dealer Services
199 Bay Street, Suite 610
Toronto ON M5L 0A3

For contact information regarding B2B Bank Client Services please visit B2B Bank Contact Us.

Complaint Procedures

For client complaint procedures and contact information, please click on one of the following links:

B2B Bank Financial Services Inc. Client Complaint Information

B2B Bank Intermediary Services Inc. Client Complaint Information

B2B Bank Securities Service Inc. Client Complaint Information

Protecting your personal information brochure

At Laurentian Bank, including its subsidiaries,¹ such as B2B Bank, B2B Bank Dealer Services, B2B Bank Financial Services Inc., B2B Bank Securities Services Inc., B2B Intermediary Services Inc. and B2B Trustco, amongst others, we’re fully committed to keeping your personal information secure and confidential.

You can review Laurentian Bank of Canada’s Privacy and Security details.

If you have any issues regarding your privacy, contact:

Chief Privacy Officer
Laurentian Bank
1360 René-Lévesque Blvd W., Suite 600
Montreal, Quebec H3G 0E5
Send an email

If you feel you have not received an adequate response to your concerns after communicating with us, you may contact one of these organizations:

CANADA
Office of Privacy Commissioner of Canada
30 Victoria Street
Gatineau QC K1A 1H3
Phone.: 819‑994‑5444 or 1‑800‑282‑1376 (toll-free)
Fax: 819‑994‑5424 Phone (TTY): 819-994-6591
Website: priv.gc.ca

QUEBEC
Commission d'accès à l'information du Québec

Quebec City
525 René-Lévesque Blvd E., Suite 2.36
Quebec City, Quebec G1R 5S9
Phone: 418-528-7741 or 1-888-528-7741 (toll-free)
Fax: 418-529-3102

Montreal
2045 Stanley St., Suite 900
Montreal, Quebec H3A 2V4
Phone: 514-873-4196 or 1-888-528-7741 (toll-free)
Fax: 514-844-6170

Send an email
Website: cai.gouv.qc.ca

ALBERTA
Office of the Information and Privacy Commissioner of Alberta

Edmonton
9925 - 109 St. NW., Suite 410
Edmonton, Alberta T5K 2J8
Phone: 780-422-6860 or 1-888-878-4044 (toll-free)
Fax: 780-422-5682

Calgary
801 - 6 Ave. SW., Suite 2460
Calgary, Alberta T2P 3W2
Phone: 403-297-2728 or 1-888-878-4044 (toll-free)
Fax: 403-297-2711

Send an email
Website: oipc.ab.ca

BRITISH COLUMBIA
Office of the Information and Privacy Commissioner for British Columbia
PO Box 9038, Stn. Prov. Govt.
Victoria, British Columbia V8W 9A4
Phone: 250-387-5629 or 1-800-663-7867 (toll-free)
Fax: 250-387-1696

Send an email
Website: oipc.bc.ca

Cookie policy.
We use first- and third-party cookies to customize content and advertising, to collect anonymous web traffic data to ensure our site is running smoothly, and to remember user choices, where it applies.
View our cookie policy