How to

Looking to better navigate your online banking experience? Use our How to answers below to help guide the way.

Setting up automated contributions to your savings account is a disciplined way to save for a goal, or to build an emergency fund.

Can I download my tax receipt online? I did not receive my tax receipt. How can I obtain a copy of my tax receipt?

A fast and convenient way to receive your Canada Emergency Response Benefit and your Canada Revenue Agency (CRA) payments and refunds.

Send an INTERAC e‑Transfer in 3 easy steps.

Receive an INTERAC e‑Transfer in under five minutes.

Before you can transfer funds into your new B2B Bank Account, you need to link B2B Bank Account to your account from another financial institution.

Access over 3,500 surcharge-free ATMs in every province and territory in Canada. Visit b2bbank.com/find-an-atm to find an ATM near you.

Please contact Equifax at 1‑800‑871‑3250 directly to resolve any incorrect or missing information on your Credit Bureau file.

Your monthly online statements are available on the first day of each month.

Didn’t find what you were looking for? Visit our FAQs for more information.

^®†THE EXCHANGE is a registered trademark of Fiserv, Inc., licensed for use in Canada by FICANEX Services Limited Partnership.